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What time do we have to arrive?

We advise you to be present at least 15 minutes before the reserved time. After reception, you will have the opportunity to have a drink in our reception room, to store your belongings in the lockers and to go to the toilet if necessary. In the reception room you will receive a brief explanation and then you will be guided to the reserved room.

What are the rates and possible discounts?

View the regular rates here. We advise you to regularly monitor our Facebook page for fun promotions and discount codes.

How many teams can be in the escape room at the same time?

Escaperoom071 has 3 indoor escape rooms. Each room can accommodate up to six players. Via the “reservations” menu you can see which dates and times are still available. If a time is not listed, the room is already fully booked. Dates that you cannot click on are also fully booked. After the game, 15 minutes of setup time is needed to prepare the room for the next team. In addition to our regular escape rooms, we also offer 2 VR escape games (5-12 people), 3 Outdoor Escape Games (6 people per team, max 15 teams) and The Elimination Game (12-20 people).

We are 7 or more people, can you make an exception?

In connection with the quality of the game, the maximum gaming experience, safety and the size of the rooms, we cannot and should not make an exception for the fire brigade. Six people is the maximum number of people (per room/per hour) that can participate in the game. Two people is the minimum number of people (this has to do with the difficulty of the game). If your group consists of more than 6 people, choose 2 escape rooms or choose a different type of game.

Who are the rooms suitable or not suitable for?

Our location is wheelchair-friendly and all rooms are on the ground floor. However, there are some light physical tasks that need to be completed, which may not be possible for everyone. Please contact us to discuss your requirements before making a booking. We will investigate whether and how we can meet your request.

I'm claustrophobic. Can I participate?

We have often received claustrophobic players at Escaperoom071. Our rooms are quite spacious, but of course personal experiences may differ depending on the degree of claustrophobia. We hope the following information will be helpful in deciding whether Escaperoom071 is suitable if a player suffers from claustrophobia: The rooms can be left at any time. If desired, the door can be left open. The ceilings are high and the rooms are quite large. We hopen dat de volgende informatie behulpzaam is bij het maken van een beslissing of Escaperoom071 geschikt is indien een speler last heeft van claustrofobie: De kamers kunnen op elk moment verlaten worden. Indien gewenst, kan de deur open gelaten worden. De plafonds zijn hoog en de kamers zijn redelijk groot.

Is there an age limit for participation?

Due to the complex challenges, the games are suitable for children over 11, if they participate under adult supervision. Children aged 16 or older can participate unsupervised.

When can I play escaperoom071?

We are open 7 days a week (with the exception of certain public holidays) from 10:00 am to 11:00 pm. The available dates and times can be found in our reservation system. You can also reach us daily on 0683119822.

Why escaperoom071?

We provide a fun and unforgettable experience with friends, family or colleagues. Our reception room is suitable for both small and larger groups (team buildings, bachelor parties, etc.). Our games are among the best in the world.

Is the game scary and/or dangerous?

The game is more exciting than it is scary. It is more the experience and the setting you are in that make it exciting. There is never any real danger and there is always someone there to open the door. In addition, there is a button in every room that allows you to open the door yourself in an emergency.

We want to organize a (company) outing, is this possible?

Absolute! Contact us for more information and to discuss the possibilities. Escaperoom071 is located in the center of Leiden, surrounded by various restaurants and bars. A combination package with our Escaperoom is also possible. Ask for the possibilities.

How can I cancel my reservation?

Cancellation is free of charge up to 48 hours before the reservation. If you cancel within 48 hours of the reservation, the amount cannot be refunded. Rescheduling is still possible depending on availability. After reserving a time/date you will receive a confirmation by email. It is possible that this email ends up in your SPAM or unwanted folder. If you have not received a confirmation email, the reservation has not gone through. You can only cancel your reservation by telephone. Na het reserveren van een tijd/datum krijg je een bevestiging per e-mail. Het is mogelijk dat deze e-mail in je SPAM terecht komt. Heb je geen bevestigings-e-mail ontvangen, dan is de reservering niet doorgekomen. Annuleren van je reservering kan alleen telefonisch.

How much time does the game take?

This varies depending on the type of game you are going to play: - A regular escape room takes a total of about 90 minutes, of which 60 minutes is playing time. - The Outdoor Escape Games last approximately 150 minutes, of which 120 minutes are playing time. - The VR Escape Games last between 90 and 120 minutes, including 60 and 90 minutes of playing time respectively. - The Elimination Game lasts approximately 120 minutes, including 90 minutes of playing time.

What are the payment options?

Payments largely take place online. For business reservations, payment can also be made by invoice. Last minute reservations can be paid on location by card.

Can I take my mobile phone and/or bag into the escape room?

No, before you enter the escape room we will ask you to safely store all your belongings, including your mobile phone, but also your wallet, keys and other belongings, in a locker. You can of course take the key of the locker with you.

Do the prices include VAT?

Yes, our prices include 9% VAT.